Service Privacy Policy

Last updated: April 2, 2026

DailyDesk ("we," "our," or "us") provides salon management software that helps businesses manage appointments, customers, and communications. This Privacy Policy explains how we collect, use, and protect information.

1. Information We Collect

We may collect the following types of information:

a. Business Account Information

  • Salon name, address, phone number
  • Account owner name and email

b. Customer Information (provided by salons)

  • Name
  • Phone number
  • Appointment details
  • Service history

c. Usage Information

  • Login activity
  • Device and browser information
  • System interactions (for performance and improvements)

2. How We Use Information

We use information to:

  • Provide and operate the Service
  • Schedule and manage appointments
  • Enable online booking and check-in
  • Send SMS messages (appointments, reminders, promotions)
  • Improve system performance and features
  • Provide customer support

3. SMS & Communications

When using DailyDesk messaging features:

  • Messages may include appointment confirmations, reminders, updates, and marketing
  • Message frequency varies based on usage
  • Message and data rates may apply

Important: Salons are responsible for obtaining customer consent before sending SMS messages. Customers can opt out at any time by replying STOP.

4. Sharing of Information

We do not sell personal information.

We may share information with:

  • Service providers (e.g., SMS delivery platforms, hosting providers)
  • Legal authorities if required by law

5. Data Security

We take reasonable measures to protect your information, including:

  • Secure data storage
  • Access controls
  • Encryption where appropriate

However, no system is 100% secure.

6. Data Retention

We keep information only as long as necessary to:

  • Provide the Service
  • Comply with legal obligations
  • Resolve disputes

7. Your Rights

Depending on your location, you may have the right to:

  • Access your data
  • Request corrections
  • Request deletion

To make a request, contact us at the email below.

8. Third-Party Services

DailyDesk may use third-party services (such as SMS providers). These providers have their own privacy policies.

9. Children's Privacy

Our Service is not intended for children under 13, and we do not knowingly collect information from them.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Continued use of the Service means you accept the updates.

11. Contact Us

If you have questions, contact us at: service@dailydesk.com

SMS Consent Statement

"We do not share mobile information with third parties for marketing purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties."